The mission of Family Services of NW PA is to Strengthen Families and Transform Lives. To fulfil this mission, we provide a comprehensive continuum of care and high quality, innovative programs and services to children and families across Northwest Pennsylvania. Services are available in Erie, Crawford, Mercer and Venango Counties in Pennsylvania.
It is our vision is that every family thrives. Last year, we served 6,788 families and individuals.
We believe in the importance and worth of family in all of its many and varied forms. We strive to promote a healthy family life in our relationships among staff members, with the families we serve, and with the larger community. Family relationships have immediate and long-term cumulative effects on health and well-being.
We believe in treating all people with respect and compassion. We promote self-determination by partnering with families to enhance their own resilience and capacity to change. We believe all families have inherent strengths that can be identified and utilized to maximize potential.
We strive to conduct business in a manner that is trustworthy, transparent, and ethical. We are dedicated to providing services in a competent manner constantly striving to increase our professional knowledge.
We aspire to work collaboratively with all entities to bring forth the resources needed to strengthen families. We believe there is a wealth of resources that can be mobilized to support and strengthen families within and outside the family. Individual preferences, beliefs, cultural differences, and approaches to problem solving are welcomed and respected.
We are committed to achieving organizational excellence. We strive to make our services progressive, cutting edge, competitive, and effective. We continuously monitor our service continuum, operations, and long-term impact, making adjustments to meet the changing needs of the families and communities we serve.
We pursue social change with and on behalf of vulnerable and oppressed individuals, families, and groups. We seek to promote sensitivity to and knowledge about oppression and cultural and ethnic diversity. We strive to ensure access to needed information, services, and resources; equality of opportunity; and meaningful participation in decision making for all people.